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Managing Conflict Across Cultures 管理跨文化冲突

2019年12月16日 9:30 ~ 2019年12月16日 17:30

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    Objectives 目标:

    One challenge for multicultural teams and global leaders is how to handle conflict. Even skilled intercultural experts struggle with conflict management since our adaptability is reduced when we face the stress of potential conflict with colleagues or important business partners. Some professionals may feel there is one “best” way to handle conflict, however, research has shown many cultures have different “best” ways to handle disagreements, difficult conversations, and conflicts. In this session we will look at the Intercultural Conflict Model to better understand our own preferences for handling conflict and get better results when working with styles that are different from our own.

    对于多元文化团队和跨国管理者而言,如何处理冲突是一种挑战。即便是有跨文化经验的人,也可能纠结于如何进行跨文化冲突管理。当我们面临与同事或重要商务伙伴之间的潜在冲突时,这种压力会导致我们的适应力下降。有些专业人士可能认为存在一种“最佳” 的方式来处理冲突。然而,研究表明,不同的文化有不同的“最佳”方式来处理分歧、冲突和进行困难的对话。在本次课程中,我们将重点学习跨文化冲突管理模式,以便更好地理解我们处理冲突的风格和偏好,并找到更好的方案和工具来提升跨文化冲突管理的效能。


    Target Group 目标人群:

    Leaders and managers guiding multicultural or Chinese teams.

    在与世界各地的内外部干系人的谈判中,希望取得更佳结果的各级专业人士。


    Date and time 时间和日期:

    Monday , 16th December 2019 | 星期一, 2019年12月16日

    9:30-17:30


    Language: English

    语言:英文


    Sponsor: To be confirmed

    场地赞助商:待确认


    Venue: To be confirmed

    地点:待确认


    Fee 费用2,000 RMB /seat (including course materials, refreshments and lunch)

    - 10% off for two seats

    - 15% off for three seats or more

    2000人民币/人 (包含培训材料费,茶歇和午餐)

    - 两人同行享受9折优惠

    - 三人或以上同行享受85折优惠

     

    Inquiries and Registration 咨询与报名:

    Oliwia Zawodna, Account Manager

    Phone: (86) 755 8662 6464

    Email: oliwia.zawodna@sino-associates.com

     

    Cancellation Policy 取消政策:

    If you cannot attend the workshop you registered for, please cancel your registration no later than three business days prior to the workshop. Cancellations of less than three business days will be charged.

    如您已经注册活动却因故无法参加,请至少在活动开始前三个工作日进行取消。如未能在规定时间内通知取消,将会被收取相应的活动费用。


    Facilitator Information 引导师信息:

    John Dorris

    John is a Founder and the Chief Cultural Officer of Sino Associates with more than 18 years of training, coaching, and facilitation experience in Asia, including 16 years of leadership development experience in China. John developed tens of thousands of professionals in leadership practices across Asia and North America to develop a shared vision for the future, create alignment and drive engagement.  

    His signature Global Leadership course enables leaders to achieve greater business results across regions and cultures using the 3A© framework for building cultural Awareness, Adapting to diverse teams and business perspectives, and creating improved Access to resources and new markets. 

    John was born in Singapore, raised in a US diplomatic family and brings a wealth of knowledge to his clients having lived and worked in nine countries.

    John Dorris是赛诺公司的创始人之一和首席文化官,他在亚洲拥有超过18年的培训、教练和引导经验,其中16年在中国。John已为亚洲以及北美数万名专业人士提供领导力实践方面的培训,并重点关注跨国领导力和领导者新角色转换的教练。

    他的核心课程“跨国领导力”能够帮助领导者运用3A©框架建立文化意识,适应不同的团队和商业视角,并创建更好的资源连接,从而在不同地区和文化中取得更好的业务结果。

    John能够向客户传递丰富的知识,得益于他的多元化背景。他的生活和工作足迹遍及9个国家和地区:出生于新加坡,受教于美国外交之家,后来在亚洲、美国以及中东长大成人。他曾在美国和欧洲研究跨文化解决方案,并精通英语、国语和意大利语。


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    深圳赛诺企业管理咨询有限公司

    深圳赛诺企业管理咨询有限公司

    About Us Our diverse team of experts has experience in bringing greater success to our clients not just in China, but around the world. Our professional team has delivered solutions to citizens from over 60 nationalities in more than 15 different countries. Over the years we have established a reputation for engaging our clients' employees and leaders with active and dynamic in-person events, as well as offline technology reaching across, e-mail, social media, and e-based idea management platforms. Participants in our programs report being inspired and having some of the highest levels of engagement.

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